Northgate plc and its subsidiary companies take the privacy of all
its users and customers very seriously. Northgate plc is committed
to providing you with a personalised service, which meets your requirements
and protects your privacy. This privacy policy explains how we may
collect personal information about you and how such personal information
is treated by us from time to time. It also outlines some of the
security measures which we may put in place in order to protect your
privacy and advises you of certain things that we will not do in
relation to your personal information. We reserve the right to modify
our privacy policy from time to time. When this happens, we will
notify you via our homepage.
1. What information will we collect from you?
So that we can provide you with a full range of services, we
may collect personal information about you from a number of sources,
including from our website, from telephone discussions with you,
from written information you have sent to us and from other communications.
This may also include information from publicly available sources
such as the electoral register.
If we need to process any data, which is categorised under
the Data Protection Act 1998 as "sensitive" we will always
ask for your explicit consent. Data is categorised as sensitive if
it relates to the following:-
1.1 information as to racial or ethnic origin of the data subject;
1.2 their religious beliefs or other beliefs of a similar nature;
1.3 political opinion;
1.4 whether they are a member of a trade union;
1.5 their sexual life;
1.6 the commission or alleged commission by them of any offence;
or
1.7 any proceedings for any offence committed or alleged to
have been committed by them, the disposal of such proceedings or
the sentence of any court in such proceedings.
By providing us with your personal information from time to
time, you shall be considered to have granted us implicit consent
to use such personal information in accordance with this privacy
policy.
2. Why will we use your information?
We will use your information for several purposes, in each
case in accordance with current data protection legislation and this
privacy policy. This may include using such information to help identify
you when you are seeking to use our services, communicating with
you, for record keeping purposes, in aggregate (and anonymously)
for market research purposes, to help us to administer accounts,
services and products which we offer, to help detect fraud or loss,
to publish trends, or to improve the usefulness and content of our
services.
In some circumstances, we may conduct credit checks with licensed
credit reference agencies when you apply to purchase a service or
product from us. If this is applicable, then we will state so in
our terms of business.
We may also use personal information collected from you to
tailor your visits to our site or to recommend goods and services
to you that you may find of use. If you do not wish to receive any
such information, please tick the box when registering your details
or on the order confirmation screen.
3. Disclosure of Information
Other businesses within the Northgate group will be entitled
to use your personal information for any of the purposes set out
in this privacy policy. It may also be the case that we choose to
share your information with third parties with whom we have business
or marketing relationships from time to time. If you do not wish
us to do this, please tick the box when registering your details
or on the order confirmation screen.
We may also supply your information to third parties when required
to do so by law, including police and other law enforcement agencies,
and the Inland Revenue.
4. Protection of your information
As part of our business, we maintain stringent security measures
designed to protect your personal information. This may include following
certain procedures, physical or technological protection and may
include encryption of data or asking you for proof of identity before
we disclose your personal information to yourself.
5. Cookies and e-mail
We also use "cookies" to gather information regarding the
use of our site. A cookie is stored on your computer's hard drive
by you and enables quick access to the site and provides us with
certain information about your use of websites generally. You can
amend the settings of your Internet browser to prevent automatic
acceptance of cookies.
We may from time to time use e-mail to contact you to notify
you of new products or services, which we may from time to time supply.
We will provide you with an opportunity on obtaining your personal
information to request that we do not send you any such messages.
However, please contact us at any time by e-mail should you wish
to change your decision either way.
6. Call monitoring
We reserve the right to monitor all forms of communication
whether electronic or otherwise with you for the purposes of development
of the service and compliance with our policies and procedures. We
may also use such monitoring to provide evidence of transactions
which we have entered into with you.
7. Transfers of data
We may choose to transfer your data to a third party or server
who is not based within the European Economic Area. In such circumstances,
we may contact you prior to doing so to confirm that you are happy
for us to transfer such data.
8. Accuracy of your data
We will endeavour to ensure that the information we hold about
you will be accurate and up to date. You can check the information
that we hold about you by e-mailing us. If you find any inaccuracies
in such data, please notify us and we shall delete or correct it
promptly.
